Reference

How palkon4d Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, or contact our support team.

Account data protectionDANA, OVO, GoPay wallet privacyNo third-party data sellingYour right to access or delete dataIndonesia-region eligible users only

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DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply SSL encryption to all data in transit between your device and our servers. Your wallet credentials — whether DANA, OVO or GoPay — are never stored in plain text on our side; only the transaction reference and status are logged. Account security relies on OTP verification at login, which means a one-time code is sent to your registered phone before access is granted. We review our data retention schedule regularly and delete inactive account data in line with our internal policy.

SSL Encryption

Every page, login request and payment confirmation travels over an encrypted connection. Your DANA, OVO or GoPay transaction data is protected in transit at all times.

OTP Account Access

Logging in requires a one-time code sent to your registered phone number. No one accesses your account without that step — not even our own support agents.

Cookie Controls

We use session cookies to keep you logged in and to remember your language preference. You can clear these through your browser settings at any time without affecting your account balance.

Data Retention and Deletion

Active account data is kept while your account is open. Request deletion through live chat or email and we process it within the timeframe our policy allows, subject to legal obligations.

What We Collect and Why We Collect It

palkon4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, email address, phone number and the e-wallet identifier you use — whether that's your DANA account number, your OVO-linked phone, or your GoPay-registered ID. This data is used strictly to verify your identity, process deposits and withdrawals,

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and keep your account secure. We do not sell your personal data to third parties. If you reach our support team, the conversation log is retained to resolve follow-up queries and improve response quality. Cookie data from your browser session helps us remember your login state
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and preferred language setting — nothing more. We may share data with payment processors like DANA, OVO and GoPay only to the extent required to complete a transaction you initiated. Access to this platform and the application of this policy depends on local law and is
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available only in eligible regions. If you are in Bekasi or anywhere else in Indonesia and have questions about how your data is used, the contact paths in this policy apply to you directly. We retain account data for as long as your account remains active;
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you may request deletion at any time through the process described below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct or remove the personal data we hold on your account, our support team handles these requests directly. Send your request through any of the channels below and include your registered email or wallet number so we can locate your account without delay.

Common Questions About Your Privacy on palkon4d

These are the questions we hear most from account holders in Indonesia about how their data is handled. If yours isn't listed here, our live chat team can answer it directly.

We collect your name, email, phone number and the e-wallet identifier you register with — DANA, OVO or GoPay. We use this to verify your identity and process transactions.

Your wallet number is shared only with the relevant payment processor — DANA, OVO or GoPay — to complete the transaction you started. It is not passed to advertisers or other third parties.

Send a data access request via live chat or email. Include your registered email address or account username so we can locate your record and respond within our stated timeframe.

Yes. Submit a deletion request through live chat or our support email. We process it in line with our retention policy, subject to any legal obligations that require us to keep certain records.

We use session cookies to maintain your login state and language setting. You can clear or block cookies through your browser at any time; this will not affect your account balance or withdrawal history.

This policy applies to account holders in eligible regions where local law permits access. Availability depends on local law. If you're unsure whether you qualify, contact our support team before opening an account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoPekanbaru Live Table InfoPalkon4D Banking

How palkon4d Handles Your Personal Information

How We Protect and Manage Your Information

SSL Encryption

OTP Account Access

Cookie Controls

Data Retention and Deletion

Reach Us About Your Data

Common Questions About Your Privacy on palkon4d

01 What personal data does palkon4d collect when I open an account?

02 Is my DANA or OVO wallet number shared with anyone?

03 How do I request a copy of the data palkon4d holds on me?

04 Can I ask palkon4d to delete my account data?

05 Does palkon4d use cookies, and can I turn them off?

06 Does this privacy policy apply to me if I'm in Indonesia?

Privacy Policy

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